We've all heard that social distancing is a big part of slowing the spread of COVID-19. And, while we can go out into the world, there are some people who are still skeptical about doing so. Therefore, as a good customer experience technique, implementing safety protocols are important to building and gaining trust with customers … Continue reading What Do Your Safety Protocols Look Like?
Communication is Key to Fighting Uncertainty
As businesses open up, are you ready to "get out there"? Or, are you cautious about when and where you venture out to? While these are great questions to consider for you and your family, know your customers may be considering them, too. It's not that there is a right or wrong answer to these … Continue reading Communication is Key to Fighting Uncertainty